Last updated: March 2026
Identigy Technology ("Identigy", "we", "our", or "us") operates the JRNY platform and the identi.gy website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information you provide: When you request a demo, contact us, or create an account, we collect your name, email address, institution name, job title, and any messages you send us.
Automatically collected: We collect standard web analytics data including IP address, browser type, device type, pages visited, and referring URLs. We use cookies and similar technologies for this purpose.
Platform data: When institutions use the JRNY platform, data is processed on behalf of the institution under a separate Data Processing Agreement. Institutions are the data controllers for their users' data.
We use collected information to: respond to demo requests and inquiries, provide and improve our services, send relevant communications (with your consent), comply with legal obligations, and protect against fraud or unauthorized use.
For individuals in the European Economic Area, we process personal data based on: your consent (e.g., when you submit a demo request), our legitimate interests (e.g., improving our services), contractual necessity (e.g., delivering services to institutional clients), and legal obligations.
Depending on your jurisdiction, you may have the right to: access your personal data, rectify inaccurate data, request deletion of your data, object to processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at privacy@identi.gy.
We use essential cookies to make the website function, and analytics cookies (Google Analytics) to understand how visitors use our site. You can control cookie preferences through your browser settings. We do not use advertising or tracking cookies.
We do not sell your personal data. We may share data with: service providers who assist in operating our business (e.g., hosting, analytics, email), when required by law, or in connection with a business transaction (e.g., merger or acquisition). All service providers are bound by data processing agreements.
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Demo request data is retained for up to 24 months unless you request deletion.
Your data may be transferred to and processed in countries outside your jurisdiction, including the United Arab Emirates. We implement appropriate safeguards including standard contractual clauses where required.
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security reviews.
For privacy-related inquiries: privacy@identi.gy
Identigy Technology
Dubai, United Arab Emirates